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    Register and hand over the organisation

    At the end of this stage, the first administrator can sign in, see the intended organisation, and open its setup checklist.

    Before you begin

    Owner: the person nominated as the first organisation administrator.

    Prepare the company name, legal representative, address, phone number, logo if available, work email, and username. The password must contain at least 12 characters, including uppercase, lowercase, and numbers. Avoid common or easily guessed passwords; Rifena may reject one even when it is long enough.

    If the organisation already exists and you received an activation link, use the newest one to set the password. Each fresh link expires after seven days; an expired, consumed, or revoked link no longer opens setup. After activation, continue at Check the hand-off.

    Register the organisation

    Open the registration link provided by Rifena or the implementation owner.

    Step 1 — Company

    1. Under Company information, enter Company name, Legal representative, Address, and Phone.
    2. To add a logo, choose Select company logo and wait for Logo uploaded.
    3. Choose Continue.

    If the form shows Review and fix the following errors, select each error, correct the corresponding field, and continue. Do not submit the form repeatedly.

    Step 2 — Account

    1. Enter Email, First name, Last name, and Username.
    2. Create a Password with at least 12 characters, including uppercase, lowercase, and numbers; confirm every requirement shown by the form.
    3. Choose Register once and wait for the result.
    4. When Registration successful. Please sign in. appears, open the sign-in page.

    Check the hand-off

    After signing in:

    1. Confirm the organisation in the organisation selector.
    2. Open System → Settings → Organization and review its name, country, timezone, and payroll region.
    3. Save any changes, reload the page, and confirm the values remain correct.
    4. Open HR → Onboarding → Setup.

    If Onboarding is not available, ask the hand-off owner to check the account’s administrator role and data access. Do not register a second account as a test.

    Save the initial setup profile

    If Rifena shows Initial foundation:

    1. Choose Open configuration for company details that still need correction.
    2. Confirm whether the organisation has Multiple work locations or Multiple legal regions.
    3. Enable only the modules in scope: Payroll, Attendance, Approval workflows, and People data import.
    4. Choose Save setup profile.

    These choices determine which items Rifena requires before the trial run. Match the actual rollout scope; return here if that scope changes.

    Result to confirm

    The Operational readiness hub shows:

    • progress for required items;
    • filters for Needs action, Using defaults, Ready, and All;
    • a list of setup tasks;
    • Open configuration for tasks you are allowed to resolve.

    Choose Recheck after each group of changes. If another administrator changed the setup, review the refreshed state before confirming again.

    Next step: Build the organisation structure and positions before assigning access or adding employees.

    If an activation link is unavailable, ask HR to open the employee’s Account tab and select Resend link. Never send the complete link to Support. If the readiness centre or account invitation does not appear as expected, see Access and notification problems.