Get to know the interface
After a few minutes, you should be able to confirm the selected organisation, find a screen, and recognise the primary action before changing data.
Confirm the selected organisation
The current organisation appears in the organisation selector in the navigation. Check it before entering, approving, exporting, or sending information.
If you work across several organisations:
- Open the organisation selector.
- Choose the intended organisation.
- Wait for the success result and page reload; do not use a business action during the switch.
- Confirm the organisation name, data, navigation, and effective role. Rifena refreshes access for the newly selected organisation before work continues.
Use the navigation
The sidebar groups work under HR, Operations, Payroll, Personal, and System. Open a group, then choose a screen. The active item remains highlighted so you can see where you are.
The items available depend on your role and data access. If a colleague can see an item that you cannot, ask an administrator to review your role and scope of responsibility.
Read the page before acting
Most pages contain these areas:
- A page title that identifies the data or task.
- Tabs that move between parts of the same job.
- Search and filters that narrow a list without changing records.
- A primary action, usually near the title or at the top right.
- A row-level action menu that applies only to that record.
Before choosing Save, Submit for approval, Approve, Close, or Publish:
- Recheck the page title and organisation.
- Confirm the period, date range, and state.
- Confirm the person or record.
- Read the confirmation message and the stated effect.
When a list does not show the expected record
Try these checks in order:
- Clear the search text.
- Set the state filter to All, if available.
- Recheck the month or date range.
- Recheck the organisation and selected group.
- Reload the page once.
If the record is still missing, use the relevant Support page. Do not create a duplicate as a test.
Notifications, language, and account
- Open Notifications to see new work and follow a notification to its source record. Always confirm the state on the destination screen.
- Use the language selector to switch between Vietnamese and English.
- Open Account for profile information, security, notification preferences, and sign-out.
If you cannot see a function you need
Send the administrator the organisation name, the task you need to complete, the nearest screen you can open, and a screenshot of the relevant navigation. Do not send passwords, verification codes, or another employee’s payroll data.